DraftSight Support

Draftsight is a free* 2D CAD product for users who want a way to create, edit and view DWG files. Since this is a new product, the question of where to get support arises.

Per SolidWorks Knowledge Base (S-050604):

DraftSight offers online Community Support. By signing up for access to the DraftSight community (accessible from DraftSight.com) users will get immediate, open access to:

• Engaging online training videos 
• Easy-to-follow tutorials and curriculum 
• Online discussions with the DraftSight community (iQuestions area)

In addition users can purchase the DraftSight Enterprise License Subscription package, which is a bundle of services that makes it easier for companies with multiple users (five or more) to install DraftSight and get the most out of the product and service.

Enterprise License Subscription includes:

• Telephone support (Toll free number for the U.S. and Canada, a fee-based international number and a fee UK-based number, Monday – Friday, 7 AM to 10 PM UTC.) 
• Network licensing 
• API support - LISP 
• Email support 
• Remote desktop sharing 
• Web support 
• Services offered within online Community Support

 ( *Standalone license. Activation required)